University Co-op Reviews

University Co-op has an overall rating of 2.3 based on 24 reviews. Customer feedback on University Co-op is mixed.

2.3/5.0

24 reviews

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All University Co-op Reviews (24)
BIVINS
May 07, 2026
"Search was kind of a pain"
I was just trying to find a couple of UT shirts and some textbook-related stuff, the site made it way harder than it needed to be. The menu felt a bit crowded, and the search kept pulling up random things or not catching what I actually typed in. The filters helped a little, but not enough. I did eventually find a few things, it just took way longer than it should have.
CHILDRESS
May 04, 2026
"Got the wrong stuff in my order"
I ordered a couple of things and one of the items was completely wrong, and another wasn’t even the size I picked. Super annoying tbh, especially because I needed it for class. Customer service took forever to get back to me too. I just wanted the stuff I actually paid for lol
Martha-volk
April 23, 2026
"Absolutely Worth It"
I ordered a hoodie and a couple of small gifts, i’m convinced I got one of the best deals ever. The prices were way better than I expected, the hoodie feels solid, and the gifts were actually nicer than I thought they’d be. Shipping wasn’t ridiculous either, which basically never happens. For the money, I’m seriously happy with everything I got
jimheon1869
April 20, 2026
"Got the wrong book for my class"
I used the course lookup because I figured that was the safest way to get the right book, but it still listed the wrong one for one of my classes. During the first week, my professor said it wasn’t the book we needed, so I had to return it and then buy the correct copy somewhere else.
Maybe I should’ve double-checked the syllabus first or contacted the professor, but I kind of thought the whole point of the lookup was to match the materials to the class. It was frustrating, and now I’m not sure I’d trust it again, especially with how expensive textbooks are.
virginia-Hazel
April 16, 2026
"Hoodie didn’t hold up"
I bought a UT hoodie from University Co-op i’m disappointed. After just two washes, the print was already starting to crack, and the fabric feels thinner than I expected. For what it cost, I thought it would be better quality, but... yeah. I don’t think I’ll be ordering from them again.
Albertha-villarreal
April 12, 2026
"shipping took forever and updates were useless"
i ordered from universitycoop.com thinking everything would get here before class started, but it took way longer than they said it would. the tracking barely changed the whole time, and when i reached out to customer service, they just sent the same generic response. by the time the package finally showed up, i didn’t even need half the stuff anymore. it was really frustrating and not worth dealing with.
ClydeBlount
April 02, 2026
"Nice shirt. Way too small though. The size..."
Nice shirt. Way too small though. The size chart didn’t help.
james.Lankford
March 23, 2026
"I stopped in just to pick up..."
I stopped in just to pick up a few things, so I figured it would be a quick trip. But the checkout line dragged on forever. There were only a couple of registers open, and the line wasn’t moving much at all. I get that stores get busy, but common sense says you should have more help up front when the lines start backing up. If you’re in a rush, I’d probably skip it.
Tatiana_oneal03
March 22, 2026
"Checkout was a total headache"
The checkout was just a mess. I tried to pay, it kept failing for no clear reason, and after a couple tries I was like, forget it. Didn’t have the patience to keep messing with it.
ScotMurray_78
March 20, 2026
"I rented a textbook from University..."
I rented a textbook from University Co-op for one of my classes, and it was fine. The price was decent, and picking it up wasn’t a hassle, but the book was a little more beat up than I expected. A bunch of pages were bent, so that was kind of annoying.

Returning it went okay too, though I wish the instructions had been a bit clearer. Overall, it wasn’t a bad experience or anything, just average. I’d probably use them again if the price was better than other options.
thomaspipkins1394
March 19, 2026
"Mobile site was a bit clunky for me"
So, the mobile site was kind of clunky, honestly. Like, it loaded slow here and there, which was a little annoying, but I mean, I still managed to place my order without any real problems
Robin-morris
February 13, 2026
"Couldn’t find what I needed"
the store was just really confusing to get around. I went in thinking I’d quickly grab a few things, but the way everything was laid out didn’t make much sense to me.

The signs weren’t very helpful, and some were either missing or hard to notice. I kept looping back to the same areas, and a few aisles felt too cramped, which made it even more frustrating.

In the end, I left without buying what I came for because I was tired of searching. Maybe it’s fine if you already know the store, but as a first-time visit, it wasn’t a good experience...
robert.Conrad
February 05, 2026
"Pickup was fine, just a little slower than I’d like"
I ordered online and the pickup process was simple enough, but I did end up waiting longer than I expected. I’m usually particular about pickups being quick and ready to go, so that part was a little frustrating. The staff did find my order eventually, and everyone was okay to deal with, so overall it wasn’t bad, just a bit slow.
Amber_gillock79
January 31, 2026
"Graduation gown order was kind of a hassle"
I ordered my regalia for graduation, and it ended up arriving later than I expected. The gown itself was fine, but the cap felt cheap, which was disappointing. Customer service also took a while to get back to me, and it just made the whole thing more frustrating. It wasn’t the worst experience ever, but it was annoying.
PALMER
January 21, 2026
"I was feeling mentally drained..."
I was feeling mentally drained before I even got there, so I was relieved to find parking quickly. The store was easy to get into, and it didn’t feel cramped once I was inside. it made the whole trip a lot less annoying than I expected...
lillian_Spencer89
January 10, 2026
"I ordered a personalized hoodie with a name..."
I ordered a personalized hoodie with a name printed on it, and when it finally showed up, I was happy with how it looked. The print came out clean and the hoodie itself felt like good quality. It did take a little longer to arrive than I expected, so I was checking the tracking a bit, but overall it was worth the wait. I’d probably order from them again.
jamespatterson7738
January 02, 2026
"Buyback sounded a lot better than it actually was"
I tried selling my textbooks back after hearing it was supposed to be quick and worth it, but that definitely wasn’t the reality. The offer they gave me was way lower than I expected, and I stood in line forever just to be disappointed. The staff didn’t really explain why the price was so low either, which made it even more frustrating. it felt like a waste of time after all the promises about how easy the buyback process would be...
JURCZYK
December 31, 2025
"Packed up really nice, and safe"
My order showed up in clean packaging, and everything was protected really well. There were no dents, or bent corners, which I was a little worried about. Overall, I’m happy with how it arrived
WilliamEstrada
December 21, 2025
"Better than I expected"
I was pleasantly surprised by how solid and clean this frame looks. The corners are really nicely done, and overall it feels like a quality piece. It did take a bit to arrive, and I do wish the glass had a little less glare, but I’m still happy with it
hello_stacey397
December 13, 2025
"Login and profile stuff works fine"
I set up an account on universitycoop.com and logging in was easy. Updating my profile was simple too, well, my email and shipping info, that kind of stuff. One page did take a minute to load, but it wasn’t a big deal. Overall, it worked fine and I didn’t have to hunt around much to find the settings

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